Customer-First Bank Teller: Cash & Service Expert

bankHometown; Putnam (CT); On-site; USD 26,000 - 31,000; Full time

Job summary

bankHometown is seeking a Teller in Putnam, CT to provide high levels of customer service. You will perform deposits, withdrawals, and payments, balance cash drawer, and respond to inquiries while following internal controls.

Responsibilities include recognizing customer needs, cross-selling bank services when appropriate, and maintaining knowledge of bank products. Candidates with cash handling and strong communication skills are preferred.

Qualifications

• High school diploma/GED required.
• Cash handling experience preferred.
• Knowledge of Microsoft products a plus.
• Customer service experience is a plus.
• Fluency in a second language is a plus.

Responsibilities

• Performs any functions necessary within the scope of authority and expertise, to provide the highest levels of customer service and responsiveness to our customers.
• Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, cash, checks, and credit card advances.
• Participates in individual, team, and Bank goals as set by the branch manager.
• Adheres to internal controls/policies regarding audit, dual control, security, regulatory compliance, cash limits and robbery procedures which protect the Bank, employees, and customers.
• Ensures that BSA procedures are being properly followed.
• Answers phone and in-person account inquiries.
• Accounts for all money in individual cash drawer and balances transactions daily.

Skills

Customer service

Cash handling

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

bankHometown is seeking a Teller in Putnam, CT to provide high levels of customer service. You will perform deposits, withdrawals, and payments, balance cash drawer, and respond to inquiries while following internal controls.

Responsibilities include recognizing customer needs, cross-selling bank services when appropriate, and maintaining knowledge of bank products. Candidates with cash handling and strong communication skills are preferred.