Bank Teller: Delivering Great Customer Experience

Beacon-Bank; Hebron (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Beacon Bank in Hebron, CT seeks a Teller who serves as the main contact for customers, processing deposits, withdrawals and payments while delivering an exceptional experience. You will promote products, assist with digital banking and support branch initiatives.

The role requires a high school diploma, strong interpersonal and communication skills, reliable attendance, and weekend availability. Balance cash drawers daily and follow policies and confidentiality.

Qualifications

• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services.
• Assist customers with digital banking services and recommend convenient banking options.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.

Skills

Strong interpersonal skills

Customer-focused

Teamwork & adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Beacon Bank in Hebron, CT seeks a Teller who serves as the main contact for customers, processing deposits, withdrawals and payments while delivering an exceptional experience. You will promote products, assist with digital banking and support branch initiatives.

The role requires a high school diploma, strong interpersonal and communication skills, reliable attendance, and weekend availability. Balance cash drawers daily and follow policies and confidentiality.