Customer-First Asset Protection Specialist

Macy's, Inc.; Village of Valley Stream (NY); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Macy's, Inc. is seeking an Asset Protection Officer to be a visible, welcoming presence that helps create a safe and service-focused shopping environment.

Stationed at key entrances and high-shortage areas, you deter theft, identify risk, and support customer and colleague safety. This entry-level role goes beyond traditional security; you’ll greet customers, help deter theft, support team safety, and respond calmly during incidents while protecting the business.

Qualificações

• Flexible availability including days, evenings, weekends and holidays.
• Effective communication with customers, colleagues and supervisors.
• Ability to read and understand employment policies and safety rules in English.
• Strong situational awareness and ability to remain calm during incidents.
• Discretion and integrity when handling confidential information.
• For New York roles, current New York State Security Guard License is required.
• Comfort using technology and two-way communication devices.

Responsabilidades

• Serve as a visible, reassuring presence at store entrances and high-traffic areas.
• Deter theft and identify suspicious activity while remaining welcoming to customers.
• Partner with store teams and Asset Protection leaders to support safety and shortage reduction.
• Respond calmly and professionally to incidents, medical situations, and other store needs.
• Use technology and two-way devices to stay connected and support timely responses.
• Document theft, accidents, audits, and other incidents with accurate reporting.
• Provide testimony in criminal or civil legal proceedings if needed.

Conhecimentos

Flexible availability

Effective communication

English policy literacy

Situational awareness

Discretion and integrity

New York State Security Guard License

Technology comfort

Descrição da oferta de emprego

Macy's, Inc. is seeking an Asset Protection Officer to be a visible, welcoming presence that helps create a safe and service-focused shopping environment.

Stationed at key entrances and high-shortage areas, you deter theft, identify risk, and support customer and colleague safety. This entry-level role goes beyond traditional security; you’ll greet customers, help deter theft, support team safety, and respond calmly during incidents while protecting the business.