Asset Protection Officer: Friendly Security Advocate

Macy's, Inc.; Village of Valley Stream (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Macy's, Inc. is seeking an Asset Protection Officer to help create a safe, secure, and service-focused shopping environment.

Stationed at key entrances and high-shortage areas, you deter theft, support customer and colleague safety, and partner with store teams to deliver a positive experience for everyone who enters the store. This entry-level role goes beyond traditional security, emphasizing presence with purpose.

Qualifications

• Must be able to work days, evenings, weekends and holidays with reliable attendance.
• Strong communication with customers, colleagues, and supervisors.
• Ability to read and understand employment policies and safety rules in English.
• High situational awareness; stay calm, professional and service-focused during incidents.
• Handle confidential information with discretion and integrity.
• For New York jobs, NY Security Guard License is required.
• Comfort using technology and two-way communication devices.

Responsibilities

• Create a visible, welcoming presence at store entrances and high-traffic areas.
• Deter theft and identify suspicious activity while remaining customer-focused.
• Partner with Asset Protection leaders to support safety, service and shortage reduction.
• Respond calmly to incidents, medical situations, and other store needs.
• Document theft, accidents, audits, and incidents with accurate reporting.
• Follow policies and legal standards related to apprehensions and evidence handling.

Skills

Availability

Communication

Policy literacy

Situational awareness

Discretion & integrity

NY Security Guard License

Technology proficiency

Job description

Macy's, Inc. is seeking an Asset Protection Officer to help create a safe, secure, and service-focused shopping environment.

Stationed at key entrances and high-shortage areas, you deter theft, support customer and colleague safety, and partner with store teams to deliver a positive experience for everyone who enters the store. This entry-level role goes beyond traditional security, emphasizing presence with purpose.