Customer-Facing Technical Trainer for Conveyor & PLC

Designed Conveyor Systems (DCS); Franklin (TN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible PTO

Community outreach projects

Casual work environment

Job summary

Designed Conveyor Systems (DCS) is seeking a Customer Service Technical Trainer in Franklin, TN to lead hands-on training for automated systems. You will simplify technical content, create effective training materials, and strengthen customer relationships.

The ideal candidate has two years of experience with conveyor systems, strong customer service instincts, and the ability to present technical information clearly. This role involves traveling to customer and vendor sites for up to 50% of the time.

Qualifications

• At least two years of experience with automated conveyor systems and PLC controls.
• Ability to create effective training plans.
• Strong customer service skills.

Responsibilities

• Translate technical documents into training plans.
• Coordinate vendor-led training.
• Communicate with teams to meet contract requirements.
• Track training progress and gather feedback.
• Conduct remedial training as needed.
• Capture training documentation via video.
• Travel up to 50% for training.

Skills

Experience with automated conveyor systems

Understanding electrical systems

Building structured training plans

Customer service instincts

Presentation skills

Flexibility to support customers

Job description

Designed Conveyor Systems (DCS) is seeking a Customer Service Technical Trainer in Franklin, TN to lead hands-on training for automated systems. You will simplify technical content, create effective training materials, and strengthen customer relationships.

The ideal candidate has two years of experience with conveyor systems, strong customer service instincts, and the ability to present technical information clearly. This role involves traveling to customer and vendor sites for up to 50% of the time.