Customer-Facing Team Member | PTO & 401K Benefits

Big-R-Stores; Colorado Springs (CO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

PTO from day 1

Employee discount

401K after 90 days

Medical/Dental/Vision after 60 days

Job summary

Big R Stores in Colorado Springs is seeking Team Members to join our store team. Starting wage is based on experience and paid hourly. A flexible schedule includes full-time and part-time shifts, with weekend availability often required. You will work across multiple departments to assist customers, stock shelves, and process transactions.

The role emphasizes friendly, professional service, teamwork, and a positive attitude while maintaining store standards and supporting store management.

Responsibilities

• Welcome customers as they enter the building and as you come into contact with them throughout the store.
• Listening to their needs and responding to their questions or concerns in a friendly, professional, and timely manner.
• Strive to create a positive experience by attentive, patient, and respectful, offering accurate information, and going above and beyond to meet customer expectations.
• Address issues promptly with support from a member of management to find effective solutions and ensure customers feel valued, appreciated, and satisfied with the service they receive.
• Stock and organize products by: ensuring shelves and displays are consistently replenished, neatly arranged, and properly labeled.
• Monitor inventory levels, rotate products to maintain freshness and quality, and place items in their designated locations to make them easy for customers to find.
• Maintain a clean, orderly, and well-organized sales floor, check for damaged or expired products, and communicate low-stock items to a member of management.
• Work efficiently to keep products readily available, improve the overall shopping experience, and maintain an attractive and organized store environment.
• Computer operations are used for: Processing customer transactions; Assist customers with their needs such as looking up products for availability for purchase; Customer Loyalty account setup.
• General cleaning and upkeep of all areas of the store as assigned; Use clear, pleasant and professional methods of communication when answering phones, 2-way radio calls, making announcements over the PA system.

Job description

Big R Stores in Colorado Springs is seeking Team Members to join our store team. Starting wage is based on experience and paid hourly. A flexible schedule includes full-time and part-time shifts, with weekend availability often required. You will work across multiple departments to assist customers, stock shelves, and process transactions.

The role emphasizes friendly, professional service, teamwork, and a positive attitude while maintaining store standards and supporting store management.