Customer-Facing Solutions Engineer FinTech Workflow Architect

Portage Ventures GP Inc.; United States; On-site; USD 63,888 - 106,480; Full time

Benefits offered by this job

Health, dental, and vision coverage

Unlimited PTO

Downtown Toronto office location

Office snacks and lunches

Equity

Company offsite

Job summary

Feathery is hiring a Solutions Engineer to design, implement, and scale customer workflows on the Feathery platform. You will work with customers to translate requirements into tailored solutions, build demos, and act as a trusted technical advisor during evaluations and deployments.

You’ll collaborate with sales, product, and engineering to deliver successful implementations, influence product direction, and help customers adopt Feathery in real-world environments.

Qualifications

• Experience in a customer-facing technical role (solutions engineering, sales engineering, customer success, or similar).
• Strong problem-solving skills, especially in data-heavy or workflow-based systems.
• Strong working knowledge of JavaScript, including the ability to write and troubleshoot scripts and logic for customer implementations.

Responsibilities

• Own technical scoping, proof-of-concepts, and onboarding for key customers.
• Partner with customers to design and implement complex workflows on the Feathery platform.
• Guide customers through best practices for building scalable, maintainable solutions.

Skills

Customer-facing technical role

JavaScript

Python

Communication

Proactive

Tools

JavaScript

Python

Job description

Feathery is hiring a Solutions Engineer to design, implement, and scale customer workflows on the Feathery platform. You will work with customers to translate requirements into tailored solutions, build demos, and act as a trusted technical advisor during evaluations and deployments.

You’ll collaborate with sales, product, and engineering to deliver successful implementations, influence product direction, and help customers adopt Feathery in real-world environments.