Customer-Facing Solutions Engineer for Production Integrations

Jobtailor; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor is seeking a customer-focused Solutions Engineer to partner with clients, translate requirements into technical designs, and deliver production-ready integrations.

You will work across engineering and product, help customers adopt the platform, troubleshoot issues, and drive implementation from architecture to production. This role requires 3+ years in similar roles and comfort in fast-paced startups.

Qualifications

• 3+ years in software engineering, solutions engineering, technical consulting, or similar customer-facing role.
• Strong coding skills in Python, JavaScript, Java, Go or C++.
• Experience building APIs, integrations, data pipelines, or production applications.
• Familiarity with AWS, GCP, or Azure.
• Ability to translate customer requirements into practical technical solutions.
• Strong debugging, systems thinking, and problem-solving skills.
• Experience working with technical and non-technical stakeholders.
• Willingness to travel periodically, depending on company and customer environment.
• Passion for solving complex customer problems through software and technical implementation.
• Interest in working at the intersection of engineering, product, and customer success.

Responsibilities

• Partner directly with customers to understand workflows, technical environments, and business requirements.
• Design, build, and deploy production-ready solutions using core platforms or APIs.
• Develop custom integrations, applications, and technical workflows tailored to customer needs.
• Troubleshoot implementation, infrastructure, data, and product issues.
• Collaborate with product and engineering teams to translate customer feedback into platform improvements.
• Guide customers through technical architecture, deployment, testing, and adoption.
• Create reusable tools, documentation, and implementation frameworks.
• Support pilots and proofs of concept and help customers move into production.
• Identify recurring customer needs to inform product strategy and roadmap priorities.

Skills

Python

JavaScript

Java

Go

C++

API Development

Data Pipelines

Troubleshooting

Systems Thinking

Problem Solving

Communication

Stakeholder Management

Tools

AWS

GCP

Azure

Job description

Jobtailor is seeking a customer-focused Solutions Engineer to partner with clients, translate requirements into technical designs, and deliver production-ready integrations.

You will work across engineering and product, help customers adopt the platform, troubleshoot issues, and drive implementation from architecture to production. This role requires 3+ years in similar roles and comfort in fast-paced startups.