Customer-Facing Service Advisor | Flexible Hours & Benefits

Porter Ford; Newark (DE); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401(K)

PTO & Sick Leave

Flexible Working Hours

Job summary

Porter Ford in Newark, Delaware, is seeking a Service Advisor to greet customers, schedule appointments, and monitor vehicle progress. The ideal candidate has experience in customer service, particularly in a Ford dealership setting.

This role offers competitive pay starting at $50,000, flexible working hours, health insurance, and a positive work environment valuing service and integrity.

Qualifications

• Previous experience at a Ford dealership is a plus.
• Proven record of achieving exceptional customer satisfaction.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers promptly.
• Prepare accurate cost estimates for labor and parts.
• Monitor vehicle progress and update customers frequently.

Skills

Customer satisfaction

Automobile knowledge

Problem identification

Computer skills

Ability to lift 50 pounds

Education

High school diploma or equivalent

Job description

Porter Ford in Newark, Delaware, is seeking a Service Advisor to greet customers, schedule appointments, and monitor vehicle progress. The ideal candidate has experience in customer service, particularly in a Ford dealership setting.

This role offers competitive pay starting at $50,000, flexible working hours, health insurance, and a positive work environment valuing service and integrity.