Customer-Facing Loss Prevention Specialist

Nordstrom, Inc.; Los Angeles (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO (Paid Time Off)

Disability Insurance

Job summary

Nordstrom, Inc. in Los Angeles, CA seeks an asset protection security ambassador to help prevent inventory loss through interactions and training with coworkers while maintaining a visible store presence and professional demeanor with customers.

The role focuses on greeting customers, monitoring activities, handling emergencies, and reducing loss through audits, training, and education, with a strong emphasis on confidentiality and safety.

Qualifications

• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative and a high level of ownership
• Meet any local licensing requirements
• The ability to work a flexible schedule based on business needs

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Job description

Nordstrom, Inc. in Los Angeles, CA seeks an asset protection security ambassador to help prevent inventory loss through interactions and training with coworkers while maintaining a visible store presence and professional demeanor with customers.

The role focuses on greeting customers, monitoring activities, handling emergencies, and reducing loss through audits, training, and education, with a strong emphasis on confidentiality and safety.