Asset Protection Ambassador | Customer-Facing Security

Nordstrom; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

Job summary

Nordstrom in Chicago is seeking an Asset Protection Security Ambassador to deter loss and maintain a visible, professional presence on the sales floor. You will engage customers, train coworkers, and work with store leadership to protect inventory.

Your role includes monitoring, responding to emergencies, and conducting audits and education to reduce shrink while upholding strict confidentiality. A valid security license and a calm, professional approach are essential.

Qualifications

• A valid security license is required for this role in multiple locations.
• Ability to maintain an active, visible floor presence as a deterrent.
• Calm and professional demeanor when addressing safety issues.

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Skills

Security license

Visible floor presence

Calm under pressure

Accountability

Job description

Nordstrom in Chicago is seeking an Asset Protection Security Ambassador to deter loss and maintain a visible, professional presence on the sales floor. You will engage customers, train coworkers, and work with store leadership to protect inventory.

Your role includes monitoring, responding to emergencies, and conducting audits and education to reduce shrink while upholding strict confidentiality. A valid security license and a calm, professional approach are essential.