Asset Protection Ambassador: Visible Security Lead

Nordstrom; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking an Asset Protection Security Ambassador to deter loss and provide professional customer interactions on the sales floor. You will be responsible for maintaining a visible security presence, monitoring activity, and responding to emergencies with poise and discretion.

The role requires vigilant audits and ongoing training to reduce inventory loss, while upholding confidentiality. A flexible schedule is required to meet store needs and comply with local licensing requirements.

Qualifications

• Ability to maintain an active, visible floor presence as a deterrent in designated areas.
• Calm head when dealing with safety issues, including suspects who engage in aggressive behavior.
• Accountability, initiative and a high level of ownership.
• Meet any local licensing requirements.
• Ability to work a flexible schedule based on business needs.

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs.
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform.
• Perform monitoring and surveillance activities.
• Assess and assist in emergency situations.
• Reduce and control loss of inventory through audits, training, and education.
• Maintain a high level of confidentiality.

Skills

Active floor presence

Calm under safety issues

Accountability & ownership

Licensing compliance

Flexible scheduling

Job description

Nordstrom is seeking an Asset Protection Security Ambassador to deter loss and provide professional customer interactions on the sales floor. You will be responsible for maintaining a visible security presence, monitoring activity, and responding to emergencies with poise and discretion.

The role requires vigilant audits and ongoing training to reduce inventory loss, while upholding confidentiality. A flexible schedule is required to meet store needs and comply with local licensing requirements.