Customer-Facing Bank Teller: Service & Transactions

Heartland-Bank-and-Trust-Compan; Lincoln (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company in Lincoln, IL, is seeking a Retail Teller to join our front-line team. You will handle customer transactions accurately, engage customers by name, and provide friendly service while building lasting relationships.

The role emphasizes product knowledge, proactive needs identification, and adherence to policies to minimize risk. A high school diploma or GED is preferred. This on-site position offers growth opportunities within our community-focused bank.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Relationship building

Product knowledge

Education

High school diploma or GED

Job description

Heartland Bank and Trust Company in Lincoln, IL, is seeking a Retail Teller to join our front-line team. You will handle customer transactions accurately, engage customers by name, and provide friendly service while building lasting relationships.

The role emphasizes product knowledge, proactive needs identification, and adherence to policies to minimize risk. A high school diploma or GED is preferred. This on-site position offers growth opportunities within our community-focused bank.