Bank Teller: Customer Concierge & Transactions Pro

DeKalb County Economic Development Corporation; Bloomington (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the friendly face of the branch, delivering accurate transactions and exceptional service. You will engage customers by name, understand their needs, and promote suitable banking solutions while maintaining strong accuracy and compliance.

This role emphasizes cash handling, timely service, and adherence to security policies. Located in Bloomington, IL, the position offers standard banking benefits and opportunities to grow

Qualifications

• Excellent customer service and interpersonal skills.
• Accurate cash handling and transaction processing.
• Knowledge of and ability to promote bank products and services.
• H.S. Diploma or GED preferred or equivalent experience.

Responsibilities

• Provide outstanding customer experiences and engage customers by name.
• Identify customer needs and offer appropriate banking solutions.
• Handle transactions accurately, including cash handling and balancing.
• Adhere to policies and procedures to minimize fraud risk.

Skills

Customer service

Cash handling

Communication

Education

HS Diploma or GED

Tools

Banking products knowledge

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the friendly face of the branch, delivering accurate transactions and exceptional service. You will engage customers by name, understand their needs, and promote suitable banking solutions while maintaining strong accuracy and compliance.

This role emphasizes cash handling, timely service, and adherence to security policies. Located in Bloomington, IL, the position offers standard banking benefits and opportunities to grow