Bank Teller - Customer Care & Growth Path

Heartland Bank and Trust Company; Illinois; Presencial; USD 24.000 - 30.000; Jornada completa

Descripción de la vacante

Heartland Bank and Trust Company, headquartered in Bloomington, Illinois, is hiring a Retail Teller to serve as a frontline representative in our communities. You will deliver a friendly, name-based customer experience and build relationships while accurately processing transactions and handling cash.

The role emphasizes product knowledge, adherence to procedures, and proactive identification of customer needs to offer suitable solutions, with opportunities to grow within our Illinois locations.

Formación

• Frontline retail teller role focusing on service and accuracy.
• Excellent customer experience by engaging customers by name.
• Identify needs and offer banking solutions.
• Perform transactions accurately, including cash handling.
• Adhere to policies to minimize fraud.

Responsabilidades

• Deliver excellent customer service by greeting customers by name in a friendly, professional manner.
• Identify customer needs and offer appropriate banking solutions.
• Know the bank's products and services available at the branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies to minimize the risk of fraud.

Conocimientos

Customer service

Relationship building

Product knowledge

Cash handling

Fraud awareness

Educación

High School Diploma or GED

Descripción del empleo

Heartland Bank and Trust Company, headquartered in Bloomington, Illinois, is hiring a Retail Teller to serve as a frontline representative in our communities. You will deliver a friendly, name-based customer experience and build relationships while accurately processing transactions and handling cash.

The role emphasizes product knowledge, adherence to procedures, and proactive identification of customer needs to offer suitable solutions, with opportunities to grow within our Illinois locations.