Community Banking Teller: Service, Trust & Transactions

Heartland Bank and Trust Company; Lincoln (IL); Presencial; USD 23.000 - 28.000; Jornada completa

Descripción de la vacante

Heartland Bank and Trust Company in Lincoln, IL is seeking a Retail Teller to be the frontline representative in our community branches. You will help customers with transactions, greet by name, and provide friendly, professional service.

You will build relationships, identify needs, present banking solutions, and ensure accurate cash handling while following all policies to minimize fraud. This position offers opportunities to grow within a community-focused bank.

Formación

• Customer-facing role requiring friendly, professional service.
• Ability to identify customer needs and offer appropriate solutions.
• Knowledge of retail banking products and services.
• Accurate cash handling and transaction processing.
• Compliance with policies to minimize fraud risk.

Responsabilidades

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Conocimientos

Customer service

Cash handling

Relationship building

Product knowledge

Policy compliance

Educación

HS Diploma or GED preferred

Descripción del empleo

Heartland Bank and Trust Company in Lincoln, IL is seeking a Retail Teller to be the frontline representative in our community branches. You will help customers with transactions, greet by name, and provide friendly, professional service.

You will build relationships, identify needs, present banking solutions, and ensure accurate cash handling while following all policies to minimize fraud. This position offers opportunities to grow within a community-focused bank.