Customer-Facing Applications Engineer - PRM Solutions

Emerson Electric Co; McKinney (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Emerson Electric Co. is seeking an Applications Engineer in McKinney, TX.

This role provides technical engineering support to sales channels and manufacturing sites, including teams in Mexico, to deliver a first-class customer experience. You will collaborate with Regional Sales, Business Development, Marketing and Engineering, manage your workload, and contribute to a range of technical projects, training, and customer visits.

Qualifications

• BS Degree in Engineering or equivalent experience is required.
• High mechanical aptitude.
• Excellent written and verbal skills to facilitate effective communication of technical concepts and ideas.
• Interpersonal skills to work with a wide range of individuals at all levels.
• Ability and desire to Travel Domestically and Internationally (up to 25%).

Responsibilities

• Function as a liaison between the sales channel and other internal departments (Marketing, Sales, Engineering).
• Cultivate effective customer and sales channel relationships, and partner with collaborators.
• Provide technical assistance to the sales channel concerning product applicability and installation practices.
• Analyze common product problems and communicate solutions.
• Evaluate engineered to order (ETO) and made to order (MTO) solutions including quotation submittal and quoted price point.
• Define product modifications and communicate back to appropriate channels
• Develop and conduct product training for a diverse range of audiences.
• Prepare technical papers, participate in trade shows, and visit customer sites.
• Collaborate with multi-functional teams and promote a shared consciousness.
• Promote customer awareness among all employees.

Skills

High mechanical aptitude

Excellent written and verbal comm

Interpersonal skills

Travel up to 25%

Education

BS Degree in Engineering or equivalent experience

Mechanical/Chemical/Industrial/Systems Eng degree

Tools

Microsoft Office Suite

Job description

Emerson Electric Co. is seeking an Applications Engineer in McKinney, TX.

This role provides technical engineering support to sales channels and manufacturing sites, including teams in Mexico, to deliver a first-class customer experience. You will collaborate with Regional Sales, Business Development, Marketing and Engineering, manage your workload, and contribute to a range of technical projects, training, and customer visits.