Customer-Facing AI Tech Project Manager

Unclassified; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Unclassified, a technology company delivering software solutions for government agencies, is seeking a Technical Project Manager who serves as the primary point of contact between our technical teams and customers. You will own the relationship, keep projects on track, and translate between both sides.

The ideal candidate is customer facing, comfortable with data and integrations, and able to convey complex technical concepts to non-technical stakeholders.

Qualifications

• Hands-on experience with AI-assisted development workflows.
• At least 2 years in a technical team.
• Strong customer-facing abilities to handle issues directly.
• Ability to resolve technical issues independently.
• Experience explaining complex issues to both technical and non-technical audiences.

Responsibilities

• Serve as the primary point of contact between our technical teams and customers.
• Keep projects on track by coordinating milestones and deliverables.
• Translate requirements and feedback between customers and internal teams.
• Communicate complex issues clearly to diverse audiences.

Skills

AI-assisted development workflows

Customer-facing skills

SQL

JSON

Technical issue resolution

Team delegation

Clear communication

Job description

Unclassified, a technology company delivering software solutions for government agencies, is seeking a Technical Project Manager who serves as the primary point of contact between our technical teams and customers. You will own the relationship, keep projects on track, and translate between both sides.

The ideal candidate is customer facing, comfortable with data and integrations, and able to convey complex technical concepts to non-technical stakeholders.