Customer-Facing AI Platform Engineer

re-zoo-me; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare, dental, vision coverage

Equity

Job summary

HappyRobot in Chicago is seeking a versatile engineer who blends customer engineering with technical development to drive adoption of our AI platform. You will work with customers from onboarding through ongoing use, ensuring they maximize value while contributing to a culture of ownership and accountability.

The role combines full-stack work (React, TypeScript, Node.js) with Python and AI/ML experience to integrate APIs, tune prompts, and build MVPs and production features for diverse customers.

Qualifications

• Ability to prioritize and manage multiple projects under tight deadlines.
• Excellent communication skills and the ability to explain technical concepts clearly.
• Founder Mindset: Hard work + independence + ownership.

Responsibilities

• Onboard customers and guide their ongoing use of HappyRobot's AI platform.
• Collaborate with customers and internal teams to tailor AI solutions.
• Build and iterate features or MVPs to maximize customer value.

Skills

Full-Stack: React, TypeScript, Node.js

Python

AI/ML apps

APIs integration

LLM prompting

MVP development

Job description

HappyRobot in Chicago is seeking a versatile engineer who blends customer engineering with technical development to drive adoption of our AI platform. You will work with customers from onboarding through ongoing use, ensuring they maximize value while contributing to a culture of ownership and accountability.

The role combines full-stack work (React, TypeScript, Node.js) with Python and AI/ML experience to integrate APIs, tune prompts, and build MVPs and production features for diverse customers.