Customer-Facing AI Engineer, Scheduling Solutions

phoebe-work; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

In-person in NYC

Competitive compensation

Small team — fast impact

Learn from founders

Job summary

Phoebe is building AI-powered scheduling for home health agencies in New York City. We’re seeking a business-minded, generalist engineer who thrives in customer-facing roles and solves problems end-to-end. You’ll interact with customers, collaborate with sales, and push product improvements based on real-world feedback.

You’ll join a fast-growing startup with strong mentors and a focus on shipping immediate impact to customers in home care. On-site in NYC, with a culture of rapid experimentation.

Qualifications

• 2+ years shipping real products
• Customer-facing engineering experience
• Interest in AI development workflows and automation

Responsibilities

• Interact directly with customers and deliver end-to-end solutions
• Work with sales and GTM to close deals and activate customers
• Contribute feedback to the product roadmap and prioritization

Skills

Customer interaction

Generalist engineer

AI workflows

Cross-functional collaboration

End-to-end ownership

Tools

LLMs integration

Coding agents

Job description

Phoebe is building AI-powered scheduling for home health agencies in New York City. We’re seeking a business-minded, generalist engineer who thrives in customer-facing roles and solves problems end-to-end. You’ll interact with customers, collaborate with sales, and push product improvements based on real-world feedback.

You’ll join a fast-growing startup with strong mentors and a focus on shipping immediate impact to customers in home care. On-site in NYC, with a culture of rapid experimentation.