Forward-Deployed AI Automation Engineer

Salesforce, Inc.; Bellevue (WA); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce, Inc. is seeking a Value Acceleration Engineer to lead forward-deployed efforts in deploying AI-powered automation for enterprise customers. You will write JavaScript/TypeScript, build with customers, and translate technical results into business value.

The role involves hands-on customer sessions, collaboration with IT teams, and responsibility for reliable automation deployments, with significant travel (40–60%) to customer sites. 8+ years of relevant experience is preferred.

Qualifications

• 8+ years of relevant experience in customer-facing engineering roles.
• Proficient in writing and debugging JavaScript/TypeScript for web apps.
• Experience leading deployments and building tooling for customers.

Responsibilities

• Work with process owners and customer IT to select workflows and define success.
• Run hands-on sessions to help customers use the product with clear scope.
• Explain product capabilities and connect technical results to business outcomes.
• Write custom JavaScript tools when existing capabilities don’t suffice.
• Debug failures across browser, agent, and backend environments.

Skills

JavaScript/TypeScript

Customer-facing deployments

Debugging

Browser automation

Tools

Playwright

Browser automation

SAP

Oracle

Workday

Salesforce

Job description

Salesforce, Inc. is seeking a Value Acceleration Engineer to lead forward-deployed efforts in deploying AI-powered automation for enterprise customers. You will write JavaScript/TypeScript, build with customers, and translate technical results into business value.

The role involves hands-on customer sessions, collaboration with IT teams, and responsibility for reliable automation deployments, with significant travel (40–60%) to customer sites. 8+ years of relevant experience is preferred.