Customer-Facing Admin Pro — Flexible Schedule & Bonus

Brandywhiteside; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

A leading insurance agency in Austin, TX, is seeking a Receptionist - State Farm Agent Team Member. This full-time position involves greeting customers, managing appointments, and assisting with customer inquiries. The ideal candidate will have experience in customer service, strong communication skills, and familiarity with Microsoft Office and CRM systems. The role offers a salary between $35,000 and $45,000 per year, along with benefits such as performance bonuses, flexible scheduling, and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service experience

Strong communication skills

Organizational skills

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Austin, TX, is seeking a Receptionist - State Farm Agent Team Member. This full-time position involves greeting customers, managing appointments, and assisting with customer inquiries. The ideal candidate will have experience in customer service, strong communication skills, and familiarity with Microsoft Office and CRM systems. The role offers a salary between $35,000 and $45,000 per year, along with benefits such as performance bonuses, flexible scheduling, and paid time off.