Customer Experience & Training Lead (Retail)

The TJX Companies, Inc.; Mandeville (LA); On-site; USD 18,942 - 19,630; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Referral bonuses

Job summary

The TJX Companies, Inc. is looking for a Lead Associate for their HomeGoods store in Mandeville, LA. The role emphasizes promoting customer satisfaction while developing high-performing teams through training and mentoring. Key responsibilities include engaging with customers, monitoring cash controls, and ensuring compliance with company standards.

Applicants should possess strong interpersonal skills, customer service acumen, and flexibility in scheduling. Benefits include a competitive salary, discounts, and various insurance options.

Qualifications

• Excellent interpersonal skills required.
• Exceptional customer service skills are a must.
• Experience in retail or supervisory role preferred.

Responsibilities

• Promotes a ‘Highly Satisfied’ customer experience.
• Trains and mentors Associates on policies.
• Maintains cash controls and ensures store cleanliness.

Skills

Interpersonal skills

Customer service

Teamwork

Cash handling

Education

High School graduate or equivalent

Job description

The TJX Companies, Inc. is looking for a Lead Associate for their HomeGoods store in Mandeville, LA. The role emphasizes promoting customer satisfaction while developing high-performing teams through training and mentoring. Key responsibilities include engaging with customers, monitoring cash controls, and ensuring compliance with company standards.

Applicants should possess strong interpersonal skills, customer service acumen, and flexibility in scheduling. Benefits include a competitive salary, discounts, and various insurance options.