Part-Time Bank Teller & Customer Care Specialist

Fifth Third; Monroe (NC); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Fifth Third Bank in Monroe, NC is seeking a part-time CSR/Teller to deliver exceptional customer experiences. You will listen to customer needs, answer questions, and guide them to appropriate banking solutions while maintaining confidentiality and adhering to bank policies.

This role involves daily office tasks with accuracy in cash handling, referrals to bankers, and teamwork with platform staff. Flexible scheduling and a commitment to integrity are essential.

Qualifications

• High school diploma or GED required.
• Extensive cash handling and public interaction.
• Ability to take initiative and exercise good judgment.
• Knowledge of retail policies and procedures.
• Flexible scheduling availability.

Responsibilities

• Provide excellent customer service and refer customers to bankers.
• Maintain a balancing record in line with policy.
• Handle daily office tasks and maintain knowledge of center procedures.
• Identify customer needs and refer to appropriate partners.
• Protect customer confidentiality and follow code of conduct.

Skills

Cash handling

Customer service

Interpersonal skills

Communication

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Monroe, NC is seeking a part-time CSR/Teller to deliver exceptional customer experiences. You will listen to customer needs, answer questions, and guide them to appropriate banking solutions while maintaining confidentiality and adhering to bank policies.

This role involves daily office tasks with accuracy in cash handling, referrals to bankers, and teamwork with platform staff. Flexible scheduling and a commitment to integrity are essential.