Customer Experience Teller — Part‑Time Banking Pro

Fifth Third; Hamilton (OH); On-site; USD 21,000 - 29,000; Part time

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller in Hamilton, OH. The role focuses on delivering excellent customer service, handling cash, and guiding customers to appropriate banking solutions. You will refer customers to bankers and partners to optimize their financial needs.

The position emphasizes reliability, confidentiality, and professionalism in all customer interactions, with a focus on adhering to bank policies and ethics. Local grounding in Hamilton is preferred.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and retail policies preferred.
• Ability to interact confidently with the public and take initiative is essential.
• Flexibility in scheduling to meet branch needs.

Responsibilities

• Deepen customer relationships and guide them to meet financial needs.
• Provide follow-up to customer questions and resolve issues.
• Be responsive and timely with correspondence to maintain clear communication.
• Maintain confidentiality of customer information and act with integrity.
• Refer customers to Bankers and partners for consultative conversations.

Skills

Cash handling

Public interaction

Communication

Problem solving

Judgment

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller in Hamilton, OH. The role focuses on delivering excellent customer service, handling cash, and guiding customers to appropriate banking solutions. You will refer customers to bankers and partners to optimize their financial needs.

The position emphasizes reliability, confidentiality, and professionalism in all customer interactions, with a focus on adhering to bank policies and ethics. Local grounding in Hamilton is preferred.