Customer-Experience Teller — In-Branch Banking

PNC Financial Services Group, Inc.; South Bend (IN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. in South Bend, IN is seeking a Teller to greet customers, process transactions, and educate clients on products that improve financial wellbeing. Based in the Ireland branch, this in-office role emphasizes accurate operations and exceptional customer service.

The position focuses on conducting daily teller tasks, exploring opportunities with customers, and referring complex needs to branch staff while adhering to company policies and procedures.

Qualifications

• No degree required; combination of education and experience may be considered.
• Insights into customer banking products and services.
• Ability to learn and apply policies and procedures.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies banking opportunities and refers as appropriate.
• Performs lobby engagement to position PNC products.
• Educates customers on managing transactions using technology.
• Adheres to policies and ensures branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in South Bend, IN is seeking a Teller to greet customers, process transactions, and educate clients on products that improve financial wellbeing. Based in the Ireland branch, this in-office role emphasizes accurate operations and exceptional customer service.

The position focuses on conducting daily teller tasks, exploring opportunities with customers, and referring complex needs to branch staff while adhering to company policies and procedures.