Customer Experience Teller - Banking with Impact

PNC; Leeds (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with match

PTO and paid holidays

Job summary

PNC in Leeds, AL is seeking a Teller to deliver a welcoming, accuracy-focused customer experience while helping customers with everyday banking needs and guiding them to convenient digital options. This in-office role emphasizes service, trust, and community.

You will engage customers, promote PNC products, and refer opportunities to branch staff, with a strong emphasis on risk awareness and operational excellence in daily transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect customers and promote PNC products and digital tools.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations and maintenance transactions are completed accurately and efficiently.

Job description

PNC in Leeds, AL is seeking a Teller to deliver a welcoming, accuracy-focused customer experience while helping customers with everyday banking needs and guiding them to convenient digital options. This in-office role emphasizes service, trust, and community.

You will engage customers, promote PNC products, and refer opportunities to branch staff, with a strong emphasis on risk awareness and operational excellence in daily transactions.