Customer Experience Teller & Banking Associate

Fifth Third Bank; Louisville (KY); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Benefits package

Competitive compensation

Job summary

Fifth Third Bank in Louisville, KY is seeking a Float CSR/Teller to deliver exceptional customer service across retail banking. You will support daily operations, handle cash, and refer customers to bankers for consultative conversations while upholding our code of conduct.

You’ll work in a standard office environment with travel to different financial centers as needed. The role emphasizes trust, integrity, and teamwork, with comprehensive benefits and a competitive total rewards package.

Qualifications

• High school diploma or GED required.
• Experience with cash handling is expected.
• Comfortable interacting with the public and following dress code.
• Ability to take initiative and exercise sound judgment.
• Demonstrates integrity and teamwork.

Responsibilities

• Deepen customer relationships and guide customers to meet their financial needs.
• Provide follow-up to customer questions and resolve issues.
• Maintain timely and clear communication with customers.
• Handle confidential customer information with discretion.
• Refer customers to Bankers and business partners for consultative conversations.
• Perform daily office responsibilities and coordinate with the platform team to ensure smooth operations.
• Travel to different financial centers as needed.

Skills

Cash handling

Public interaction

Customer service

Dress code compliance

Judgment / decision making

Integrity

Flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Louisville, KY is seeking a Float CSR/Teller to deliver exceptional customer service across retail banking. You will support daily operations, handle cash, and refer customers to bankers for consultative conversations while upholding our code of conduct.

You’ll work in a standard office environment with travel to different financial centers as needed. The role emphasizes trust, integrity, and teamwork, with comprehensive benefits and a competitive total rewards package.