Part-Time Teller & Customer Experience Pro

Fifth Third Bank; Town of Florida (NY); On-site; USD 21,000 - 26,000; Part time

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller in Louisville, KY. The role focuses on delivering exceptional customer service, cash handling, and guiding customers to the right banking solutions.

You will work with the local team to maintain accurate records and support daily operations in a retail banking environment. The position emphasizes professional interaction with customers, adherence to the bank's policies, and flexibility in scheduling to meet business needs.

Qualifications

• High school diploma or GED required.
• Involves extensive cash handling.
• Involves frequent public interaction and adherence to dress code.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and use sound judgment.
• Align with company values: one bank, accountability, inclusion and integrity.
• Scheduling flexibility is required.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Maintain daily office operations with platform team and ensure smooth banking center workflows.
• Balance cash and transactions, rectify outages, and follow policy.
• Address customer questions and provide timely follow-up.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Teamwork

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller in Louisville, KY. The role focuses on delivering exceptional customer service, cash handling, and guiding customers to the right banking solutions.

You will work with the local team to maintain accurate records and support daily operations in a retail banking environment. The position emphasizes professional interaction with customers, adherence to the bank's policies, and flexibility in scheduling to meet business needs.