Customer Experience Team Leader, Retail Ops

Whole Foods Market IP. L.P.; Dallas (TX); Sur place; USD 28 000 - 48 000; Plein temps

Avantages offerts par ce poste

Whole Benefits

Store discount

Paid time off

Résumé du poste

Whole Foods Market is seeking a Team Member to assist the Team Leader in daily operations including cash management, merchandising, and labor targets. The role emphasizes delivering outstanding customer service and maintaining high standards in retail execution.

The position requires 18+ months of retail Team Member experience and at least 6 months of supervisory experience, with the ability to work a flexible schedule including nights and weekends.

Qualifications

• 18+ months retail Team Member experience.
• 6+ months supervisory experience.

Responsabilités

• Models and delivers outstanding customer service.
• Sets and achieves the highest standards of retail execution.
• Works with Team Leader to achieve cost, margin, expense and labor targets.
• Follows through on customer questions and resolves concerns.
• Mentors and counsels Team Members to sustain a high-performance team.
• Provides timely performance evaluations.
• Maintains awareness of customer flows and directs Team Members accordingly.
• Ensures adherence to health and safety regulations.

Connaissances

Customer service

Leadership

Merchandising

Regulatory knowledge

Product knowledge

Team building

Communication

Coaching

Inventory management

Problem solving

Excel/Office

Financial awareness

Outils

Email

Microsoft Office

Description du poste

Whole Foods Market is seeking a Team Member to assist the Team Leader in daily operations including cash management, merchandising, and labor targets. The role emphasizes delivering outstanding customer service and maintaining high standards in retail execution.

The position requires 18+ months of retail Team Member experience and at least 6 months of supervisory experience, with the ability to work a flexible schedule including nights and weekends.