Customer Experience & Store Ops Lead

Kroger; Sikeston (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

Kroger in Sikeston, MO is seeking a Store Supervisor capable of overseeing total store operations in the absence of store leadership. You will guide team members, ensure exceptional customer service, and uphold Kroger's core values.

This role emphasizes safety, efficiency, merchandising, and cost control while maintaining a welcoming environment. Strong communication and the ability to handle stress are essential.

Qualifications

• Experience supervising a team.
• Reliable with integrity.
• Ability to pass a pre-employment background check.
• Basic math skills.
• Strong communication and reading skills.
• Capable of handling stressful situations.

Responsibilities

• Oversee store operations in absence of management.
• Work across cashiering, stocking, maintenance and cleaning.
• Lead merchandising and operating initiatives.
• Identify opportunities and implement action plans.
• Drive sales and control costs while reducing shrink.
• Ensure customer service remains high and safety standards followed.
• Manage labor and supply costs to meet targets.
• Enforce safety policies and respond to risks.
• Maintain inventory awareness and ordering accuracy.
• Promote a welcoming store environment.

Skills

Supervisory experience

Integrity

Communication skills

Stress management

Job description

Kroger in Sikeston, MO is seeking a Store Supervisor capable of overseeing total store operations in the absence of store leadership. You will guide team members, ensure exceptional customer service, and uphold Kroger's core values.

This role emphasizes safety, efficiency, merchandising, and cost control while maintaining a welcoming environment. Strong communication and the ability to handle stress are essential.