Customer Experience & Stock Coordinator

Winners Merchants International, L.P.; United States; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJ Maxx, part of TJX Companies, invites applications for an associate role in the USA. The position focuses on delivering a highly satisfying customer experience, maintaining store standards, and supporting various retail operations across the store.

Responsibilities include handling purchases, promoting loyalty programs, and keeping merchandising and safety standards. Availability at 5:00 AM and adaptability to schedule changes are required.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.
• 5:00 AM availability.

Responsibilities

• Role models established customer experience practices with customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts feedback constructively.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Heavy lifting

Retail experience

Early morning availability

Job description

TJ Maxx, part of TJX Companies, invites applications for an associate role in the USA. The position focuses on delivering a highly satisfying customer experience, maintaining store standards, and supporting various retail operations across the store.

Responsibilities include handling purchases, promoting loyalty programs, and keeping merchandising and safety standards. Availability at 5:00 AM and adaptability to schedule changes are required.