Customer Experience Specialist - Water Solutions (Mon-Fri)

Packard Culligan Water; Phoenix (AZ); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Holidays

PTO

Descrizione del lavoro

Packard Culligan Water in Phoenix is seeking a customer service representative to build lasting customer relationships and provide exceptional experiences. You will handle payments, inquiries, and scheduling, while addressing water quality questions and maintaining daily administrative tasks.

The role offers a full-time schedule, with benefits including comprehensive health coverage, retirement plans, paid holidays, and PTO, plus opportunities for growth through training and development.

Competenze

• High school diploma or equivalent required.
• Pre-employment background check and drug screening required.
• Equal opportunity employer; commitment to diversity and inclusion.

Mansioni

• Handle payments, invoices, and billing inquiries, and collections.
• Effectively communicate products/services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Conoscenze

Customer service

Communication

Problem solving

Team player

Organizational skills

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Packard Culligan Water in Phoenix is seeking a customer service representative to build lasting customer relationships and provide exceptional experiences. You will handle payments, inquiries, and scheduling, while addressing water quality questions and maintaining daily administrative tasks.

The role offers a full-time schedule, with benefits including comprehensive health coverage, retirement plans, paid holidays, and PTO, plus opportunities for growth through training and development.