Customer Experience Specialist - Water Solutions & Growth

Hall's Culligan Water; Jefferson City (MO); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

401k with company match

Full benefits package

Career advancement opportunities

Upskilling programs

Culligan equipment at home

Descripción de la vacante

Hall’s Culligan Water is seeking a full-time Customer Service Representative in Missouri. You will handle inquiries by phone, text, and email, delivering an outstanding customer experience while applying product and service knowledge.

The role requires empathy, resilience, multitasking, and a positive attitude. We offer 8a–5p, PTO, full benefits, 401(k) with company match, and opportunities for advancement. Culligan home equipment access is included.

Formación

• Strong communication skills, both verbal and written.
• Experience in customer service highly preferred.
• Proficiency with Microsoft Office (Outlook, Excel).
• Excellent organization and multitasking abilities.
• Ability to remain calm under pressure and deliver professional service.

Responsabilidades

• Respond promptly to customer inquiries via phone, text, and email with a focus on outstanding service.
• Address concerns, troubleshoot problems, and provide accurate information.
• Collaborate with other departments to resolve issues and maintain satisfaction.

Conocimientos

Empathy

Multitasking

Excellent communication

Problem-solving

Time management

Customer service experience

Background check

Herramientas

Outlook

Excel

Descripción del empleo

Hall’s Culligan Water is seeking a full-time Customer Service Representative in Missouri. You will handle inquiries by phone, text, and email, delivering an outstanding customer experience while applying product and service knowledge.

The role requires empathy, resilience, multitasking, and a positive attitude. We offer 8a–5p, PTO, full benefits, 401(k) with company match, and opportunities for advancement. Culligan home equipment access is included.