Customer Experience Specialist - Retail & Framing

michaels; Woodycrest (PA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Commuter benefits

Flexible spending accounts

Telemedicine services

Employee discounts

Adoption assistance

Job summary

Michaels in State College, PA is seeking store team members to deliver friendly customer service, assist shoppers, and process fast checkout. You will help customers locate products, participate in unloading trucks, restocking, and maintaining a well-merchandised store.

The role supports omnichannel tasks like Buy Online Pickup In Store and Ship From Store, with standards for safety and SOPs. Applicants must be 16 or older and enjoy a collaborative environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Familiarity with POS and checkout procedures is helpful.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience with cash handling to standards.
• Assist with truck unloading, stocking, and planogram execution.
• Support omni-channel processes like BOPIS and SFS.

Skills

Customer service

Cash handling

Store operations

Team player

Education

High school diploma or GED

Job description

Michaels in State College, PA is seeking store team members to deliver friendly customer service, assist shoppers, and process fast checkout. You will help customers locate products, participate in unloading trucks, restocking, and maintaining a well-merchandised store.

The role supports omnichannel tasks like Buy Online Pickup In Store and Ship From Store, with standards for safety and SOPs. Applicants must be 16 or older and enjoy a collaborative environment.