Customer Experience Specialist – Retail

S&S Fuels Management; Las Vegas (NV); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Disability

Teladoc

401k

Paid vacation

Paid sick leave

Flexible scheduling

Career growth

Job summary

K&G Petroleum/S&S Fuels in Las Vegas, NV is hiring a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on delivering excellent service while maintaining store operations and safety.

Responsibilities include cashier duties, handling payments, suggestive selling, inventory checks, and keeping the store clean and organized; flexibility to work varied shifts and overtime as needed.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales and customer service preferred.
• Able to work flexible hours and weekends.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Skills

Customer service

Cash handling

English communication

Team player

Reliability

Education

High School diploma or GED

Tools

POS software

Job description

K&G Petroleum/S&S Fuels in Las Vegas, NV is hiring a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on delivering excellent service while maintaining store operations and safety.

Responsibilities include cashier duties, handling payments, suggestive selling, inventory checks, and keeping the store clean and organized; flexibility to work varied shifts and overtime as needed.