Customer Experience Specialist — Retail

The TJX Companies, Inc.; Columbus (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Health benefits

Paid holidays

Job summary

Marshalls in Columbus, OH is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean sales floor, process transactions, and support loss prevention and store standards.

You will promote credit and loyalty programs, adapt to varying tasks, work with teammates, and uphold safety and quality. The position emphasizes excellent communication, organization, and the ability to multitask in a busy retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience and engage with all customers.
• Ring customer purchases/returns and manage transactions per procedures.
• Promote credit and loyalty programs and uphold store standards.
• Maintain store cleanliness and assist in safety and loss prevention.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Job description

Marshalls in Columbus, OH is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean sales floor, process transactions, and support loss prevention and store standards.

You will promote credit and loyalty programs, adapt to varying tasks, work with teammates, and uphold safety and quality. The position emphasizes excellent communication, organization, and the ability to multitask in a busy retail environment.