Customer Experience Specialist - Rentals & Equipment

U-Haul; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul is seeking a Customer Service Representative in Meridian, Idaho. You will be the face of U-Haul's exceptional service, helping customers by inspecting and maintaining equipment and using U-Scan technology to manage rentals and inventory.

Qualifications include a valid driver’s license and a high school diploma or equivalent. This role offers on-the-job education, a hiring bonus, and access to several employee benefits and incentive programs.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with ability to maintain good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Meridian, Idaho. You will be the face of U-Haul's exceptional service, helping customers by inspecting and maintaining equipment and using U-Scan technology to manage rentals and inventory.

Qualifications include a valid driver’s license and a high school diploma or equivalent. This role offers on-the-job education, a hiring bonus, and access to several employee benefits and incentive programs.