Customer Experience Specialist, Part-Time Retail

Family Dollar Stores Of Pennsylvania LLC; Cresco (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Educational assistance

Job summary

Family Dollar in Mountainhome, PA is seeking a part-time Customer Service Associate to assist customers, process transactions, stock and maintain clean, safe store conditions.

You will work with a team to ensure a welcoming shopping experience, protect assets, and provide friendly service while lifting up to 50 lbs as needed. This role offers a flexible part-time schedule and opportunities for growth.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Stock replenishment

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

Family Dollar in Mountainhome, PA is seeking a part-time Customer Service Associate to assist customers, process transactions, stock and maintain clean, safe store conditions.

You will work with a team to ensure a welcoming shopping experience, protect assets, and provide friendly service while lifting up to 50 lbs as needed. This role offers a flexible part-time schedule and opportunities for growth.