Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Pennsylvania LLC; Greenfield Township (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver friendly service and help customers throughout the store. This part-time position involves assisting customers, handling transactions at the cash register, stocking shelves, unloading deliveries, and maintaining a clean, safe store environment.

You will work to protect store assets, support teamwork, and provide a positive shopping experience for guests while upholding company policies and standards in a

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Retail experience

Strong communication

Problem solving

Lifting 30-50 lbs

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC is seeking a Customer Service Associate to deliver friendly service and help customers throughout the store. This part-time position involves assisting customers, handling transactions at the cash register, stocking shelves, unloading deliveries, and maintaining a clean, safe store environment.

You will work to protect store assets, support teamwork, and provide a positive shopping experience for guests while upholding company policies and standards in a