Part-Time Retail Customer Experience Associate

Family Dollar Stores Of Pennsylvania LLC; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our store.

You will assist customers, handle sales transactions, maintain store cleanliness, stock merchandise, and support safe, friendly interactions with customers and teammates. This is a part-time, on-site role with opportunities to grow in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat appearance.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Pennsylvania LLC seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer at our store.

You will assist customers, handle sales transactions, maintain store cleanliness, stock merchandise, and support safe, friendly interactions with customers and teammates. This is a part-time, on-site role with opportunities to grow in a fast-paced retail environment.