Customer Experience Specialist, Mobility Solutions

National-Seating-; Tucson (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition Reimbursement and Education 1-

Job summary

National Seating & Mobility (NSM) is seeking a dedicated team member for a full-time, day-shift role in Tucson, AZ. You will answer calls, manage inquiries, and support order processing to help clients access mobility solutions.

This position emphasizes organization, customer focus, and teamwork as part of NSM's mission to improve clients' lives. We offer opportunities to grow with a nationwide company and a stable benefits package.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills and attention to detail.
• Customer-focused with good communication.

Responsibilities

• Answer phone calls and manage requests in a helpful and professional manner.
• Manage orders, coordinating with branch staff, clients, clinicians, and caregivers.
• Assist in completion of work orders including client information documentation, equipment details, and funding eligibility verification.
• Perform data entry, clerical support tasks, assist with physical inventory, and accept deliveries.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is seeking a dedicated team member for a full-time, day-shift role in Tucson, AZ. You will answer calls, manage inquiries, and support order processing to help clients access mobility solutions.

This position emphasizes organization, customer focus, and teamwork as part of NSM's mission to improve clients' lives. We offer opportunities to grow with a nationwide company and a stable benefits package.