Customer Experience Specialist - Insurance & Community Support

Nick Schexnaider - State Farm Agent; Caldwell (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

Nick Schexnaider State Farm is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance business. You will build relationships, handle inquiries, and coordinate with the agent team to anticipate community needs.

Ideal candidates are outgoing, detail-oriented, and customer-focused, with strong communication and multitasking abilities. Training and development opportunities accompany a performance-based bonus in a collaborative,

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail orientation

Multitasking

Job description

Nick Schexnaider State Farm is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance business. You will build relationships, handle inquiries, and coordinate with the agent team to anticipate community needs.

Ideal candidates are outgoing, detail-oriented, and customer-focused, with strong communication and multitasking abilities. Training and development opportunities accompany a performance-based bonus in a collaborative,