Customer Experience Specialist | Insurance Agency

Johngrana; Town of Carmel (NY); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Johngrana in Town of Carmel is seeking a Customer Relations Representative to generate exceptional customer experiences that support the growth of our insurance agency. Ideal candidates will possess strong communication and problem-solving skills while managing customer inquiries and coordinating with colleagues.

Our supportive environment encourages personal and professional growth, making this a great fit for customer-focused individuals who are empathetic and driven.

Qualifications

• Preferred experience in customer service.
• Ability to handle high-stress situations calmly.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Description du poste

Johngrana in Town of Carmel is seeking a Customer Relations Representative to generate exceptional customer experiences that support the growth of our insurance agency. Ideal candidates will possess strong communication and problem-solving skills while managing customer inquiries and coordinating with colleagues.

Our supportive environment encourages personal and professional growth, making this a great fit for customer-focused individuals who are empathetic and driven.