Insurance Customer Care Specialist - Growth & Support

Johngrana; Town of Carmel (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Johngrana in the Town of Carmel is seeking a Customer Service Representative to join their State Farm Agent Team. This role is essential in creating exceptional customer experiences and supporting agency growth. Ideal candidates will excel in communication, multitasking, and have a passion for helping others.

You will be responsible for answering inquiries, assisting with policy changes, and maintaining accurate customer records. Experience in customer service is preferred, making this a great opportunity to grow your career in a supportive environment.

Qualifications

• Excellent communication and interpersonal skills are crucial.
• Detail-oriented individuals who can multitask will thrive.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Johngrana in the Town of Carmel is seeking a Customer Service Representative to join their State Farm Agent Team. This role is essential in creating exceptional customer experiences and supporting agency growth. Ideal candidates will excel in communication, multitasking, and have a passion for helping others.

You will be responsible for answering inquiries, assisting with policy changes, and maintaining accurate customer records. Experience in customer service is preferred, making this a great opportunity to grow your career in a supportive environment.