Customer Experience Specialist – Inbound Support & Resolution

Visa Hunt; United States; On-site; USD 22,000 - 23,000; Full time

Job summary

Deluxe Corporation in the United States is hiring for an inbound Customer Service position. You’ll provide timely, professional responses to a variety of inquiries and work to deliver an exceptional customer experience on every interaction.

Key duties include identifying customer needs, suggesting products and services, maintaining records, and handling order inquiries and re-orders while ensuring quick resolutions.

Qualifications

• Basic computer knowledge is required.
• High School or GED is required.

Responsibilities

• Identify the customer’s needs, suggest products and services.
• Maintains and modifies customer records, verifies data, responds to order inquiries, and processes new orders or re-orders.
• Resolves product or service problems by choosing the appropriate action to expedite resolution while delivering a quality customer experience.

Skills

Basic computer knowledge

Education

High School/GED

Job description

Deluxe Corporation in the United States is hiring for an inbound Customer Service position. You’ll provide timely, professional responses to a variety of inquiries and work to deliver an exceptional customer experience on every interaction.

Key duties include identifying customer needs, suggesting products and services, maintaining records, and handling order inquiries and re-orders while ensuring quick resolutions.