Customer Experience Specialist - Hybrid HVAC Support

Four-Seasons-Heating,-Air-Conditioning,-Plumbing,-; Bedford Park (IL); Híbrido; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with matching

Short-Term Disability

Long-Term Disability

Life Insurance

Holiday Pay

Descripción de la vacante

Four Seasons Heating, Air Conditioning, Plumbing & Electric in Bedford Park, IL is hiring a Customer Service Representative. You’ll be the first voice customers hear, handling service, scheduling, billing inquiries with warmth and accuracy.

You’ll solve issues, coordinate follow-ups, manage multiple priorities, and help respond to reviews and social comments. A team-first mindset and clear written and verbal communication are essential.

Formación

• Customer service experience with a track record of showing up and following through.
• Strong written and verbal communication, clarity matters in customer interactions.
• Familiarity with review and social platforms or willingness to learn.
• Able to multitask and adapt in a fast-moving day while maintaining warmth.

Responsabilidades

• Be the first voice customers hear, field calls and messages about service, scheduling, billing.
• Dig into needs, coordinate follow-up, and stay with it until resolved.
• Assist with reputation management by responding to reviews and social comments.

Conocimientos

Customer service

Typing 30 WPM

Communication skills

Multitasking

Descripción del empleo

Four Seasons Heating, Air Conditioning, Plumbing & Electric in Bedford Park, IL is hiring a Customer Service Representative. You’ll be the first voice customers hear, handling service, scheduling, billing inquiries with warmth and accuracy.

You’ll solve issues, coordinate follow-ups, manage multiple priorities, and help respond to reviews and social comments. A team-first mindset and clear written and verbal communication are essential.