Customer Experience Specialist — Home Improvement Retail

Lowe's; Buckeye (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs, guide product selection, and provide friendly service. You will work across departments, assist with merchandise placement, and support checkout processes in a dynamic retail environment.

Ideal candidates have experience in customer service, basic math, and the ability to stand for long periods. Bilingual skills are a plus, and the role invites flexible, part-time scheduling.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Job description

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs, guide product selection, and provide friendly service. You will work across departments, assist with merchandise placement, and support checkout processes in a dynamic retail environment.

Ideal candidates have experience in customer service, basic math, and the ability to stand for long periods. Bilingual skills are a plus, and the role invites flexible, part-time scheduling.