Customer Experience Specialist - Growth Path & PTO

Meagan Wade - State Farm Agent; Sainte Genevieve (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Meagan Wade State Farm is seeking a customer service representative to deliver exceptional experiences for clients in Sainte Genevieve, Missouri. You will answer inquiries, assist with policy changes, and coordinate with the agency team to ensure smooth service and growth.

This role emphasizes empathy, attention to detail, and the ability to multitask while maintaining accurate records and supporting community members. Training and development opportunities accompany the position.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking ability.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Meagan Wade State Farm is seeking a customer service representative to deliver exceptional experiences for clients in Sainte Genevieve, Missouri. You will answer inquiries, assist with policy changes, and coordinate with the agency team to ensure smooth service and growth.

This role emphasizes empathy, attention to detail, and the ability to multitask while maintaining accurate records and supporting community members. Training and development opportunities accompany the position.