Customer Experience Specialist — Front Desk & Admin

Winchester Equipment Co.; Winchester (VA); In loco; USD 31.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health

Dental

Life Insurance

Paid Time Off (PTO)

Paid Holidays

401(k) Retirement Savings Plan w/ 401k

Profit Sharing

Short- and Long-term Disability

Boot Allowance

Training and Development

Descrizione del lavoro

Winchester Equipment Co. is seeking a Customer Service / Front Desk Associate to greet customers, answer phones, assist at check-out, and handle payments. This full-time role supports parts, service and sales, with invoices and basic accounts payable tasks.

Candidates should bring motivation, excellent customer service and computer skills, attention to detail, and the ability to lift up to 50 lbs. The benefits package includes health, dental, life insurance, PTO, holidays, 401(k) match,

Competenze

• Highly motivated and goal driven.
• Excellent customer service skills.
• Excellent telephone and computer skills.
• Prior administrative experience.
• Attention to detail and accuracy.

Mansioni

• Welcoming Customers and directing them, based on their needs.
• Answering phones
• Assisting customer at check-out and with payments on their accounts
• Match invoices with Parts receivers; enter some into Accounts Payable
• Warranty registrations

Conoscenze

Customer service

Telephone skills

Computer skills

Attention to detail

Prior administrative experience

Lift up to 50 lbs

Descrizione del lavoro

Winchester Equipment Co. is seeking a Customer Service / Front Desk Associate to greet customers, answer phones, assist at check-out, and handle payments. This full-time role supports parts, service and sales, with invoices and basic accounts payable tasks.

Candidates should bring motivation, excellent customer service and computer skills, attention to detail, and the ability to lift up to 50 lbs. The benefits package includes health, dental, life insurance, PTO, holidays, 401(k) match,